Would like to see comments made below from the ADT's New and Resales Reps opinions about the Call-In phones sales. Would really be delighted to hear from the ADT installers on this subject. Please, keep it clean when you express yourself. Do the flushing with your opinions below.
The ADT Phone Call Center of ADT is a band of liars and thieves. They will steal your clients away from you when they call in to check if you are an employee of ADT and sale the system right over the phone even if your appointment has been set with the client and in the same ADT systems under your name. You are screwed because after they sale it you can't do anything about it, but if you do that to them you will be fired and should be. This lying and thievery is allowed by the upper management, and the reason it is, they pay the phone call personnel a lot less money than us sale reps. It’s thievery, it needs to stop, and it does hurt when you receive it in your butt consistently.
ReplyDeleteYes, there are a few that works in the call centers that are thieves. Those thieves are the individuals that will do anything just to get one or two more sales to get to their monthly bonus requirement. Of course those units are the ones they steal from us that may prevent us to get to our monthly unit requirements and to get our bonus. The problem I see is our sale managers that get pay for those sales, either we sale or they sale it, they still profit the same. Follow the money trail and it leads to ADT's and Tyco's. To them it is all about profit and whatever wrong that is done to be more profitable they don't care, unless it is going to bite them in the cheeks. The ADT officers commodes are still full of their shit and the customers are slowly speaking out and flushing their toilets with the ADT crap swirling downwards in their commodes. Please flush your toilets and leave your comments here.
DeleteIf you are an USAA or AARP member and got phoned-sold by ADT, you most likely paid way too much than what you should have paid, both in equipment cost and monthly monitoring services fees. I wonder if USAA or AARP will help you in getting a rightful refund and of course, most likely, you don't know if you got beaten up or not. Personally have help signed up several individuals that were eligible to be members with these fine establishments, so that they could receive the lowermost rates available. The phone call centers biggest issue is the employee turn-around ratio is extremely high. Also, while on this thought, wonder how much real-world experience they have in designing a security system to protect the clients' home in person, not just over the phone. If you allow being phone-sold after reading this, please call me, I have a bridge in Alaska, “to no-where”, to sell. Be nice if the USAA and AARP have mystery shoppers to call in and see if they get the proper rates.
ReplyDeleteDo you have an alarm system in your home? Is it being monitored? Do you feel more at ease when at home or away when the alarm system is turn on? Perhaps you should not feel so cozy, if your security provider has a phone sale department. This may even be true if your provider do not have one. For this basis, there may be a scheme from a true professional or semi-pro burglar to enter in your home without detection from information received from your security company. It will not make much of a difference if the system is monitored or not, depending on the boldness of the intruder. Plus, if you have a yard sign, perhaps alarm stickers to deter criminals from entering your home. Sorry, this will conveniently give a potential burglar a number to call. He calls in as if the new tenant or homeowner to con the info from the security company. Consequently, this ill-gotten info will enable the intruder to disable, avoid the protected areas, or to bypass your security system. The burglar will now have a greater chance to leave your home with your belongings without being noticed and detected.
ReplyDeleteDo have a trusted friend or family member to call your security company and insure your security provider will not give out your vital security information, even with any payment method. Please recommend this security assessment to be conducted by your family, friends, and neighbors to assure that their information remains in competent hands. For if mine was given out, I would post a complaint, perhaps even talk to my lawyer, and immediately cancel my security services with my company. Then with expanded astuteness choose another provider.